3 Monkeys
See no evil, speak no evil,hear no evil.
You have missed the entire concept of how a proper airline is operated, and all it takes is a few simple rules,
1. No strategic plan
2. No idea about tomorrow as long as you patch up today
3. Put out a roster so people think they can plan a life, but change it daily
4. Dangle a carrot and get them to sign dearly for it
5. Ignore Cost of living adjustments
6. Hold lots of meetings
7. Have long lunch breaks
8. Give 100% productivity bonus to all management
Easy, now stop moaning and be satisfied that all the rules ae being strictly adhered to, as per staff directives.