Silverjet
Never mind 'Leonardo', I hear that 'Hutcho' has turned down BA RHS 747 + guaranteed management job for the dee-eff-ohship at Silverjet. Remarkable from both the individual and the corporate perspective. Mind you, I'd love to know how his redundancy package compared with a line pilot!
Oh, and BTW (customer report):
In early June ’07 I was scheduled to on Silverjet from EWR to LTN and return a few days later. On the morning of my outbound flight I went to Silverjet's website to check my flight’s status - it said cancelled due to mechanical problem. I immediately called Silverjet and the agent informed me that she would call me back within a half hour. After 45 minutes with no call I called Silverjet again. The agent informed me that she could get me an economy class seat on a Virgin flight a few hours after Silverjet's scheduled departure. I told her that wouldn't do - I wanted a business class seat since that is what I paid for, and I needed an earlier flight or else I would miss my first meeting in London. The Silverjet agent told me that the Virgin economy class seat on the flight she offered me was all she could do for me - effectively telling me take it or leave it. I left it. I cancelled my Silverjet ticket and got a full refund. I then booked a last minute ticket on BA. I found Silverjet's "mechanical problems" excuse suspect. A few days before the flight I logged in to change my seat and noted the flight was only one quarter full. Though I don't know, I'm inclined to believe that when flights are not sufficiently full and it is uneconomic for it to operate the flight, Silverjet cancels the flight, tells customers it is for mechanical reasons and offers them an economy class seat on another airline. I will not give Silverjet another chance. Not only did I not appreciate being left in the lurch by Silverjet, I was left with the very unpleasant feeling that I'd been scammed.
'Hutcho' will feel at home here.......
Last edited by Mike Mercury; 16th June 2007 at 20:44.
Reason: More Info.