plt330, you really do know less than I thought you did if you really think writing to the GCAA will help. Believe me I have written and spoken to people who could and should change things until I am blue in the face, and nothing is done. Nothing is done until god forbid the worst happens as Foxy said, and then something will be done. Until then everyones head remains firmly buried in the sand. Lucky for them there is a lot of sand. The change needed here requires huge money to be spent, and that would reduce the almighty profits, and that just isn't going to happen.
So, we will continue to be not as good as Heathrow etc. and we will all just have to do our best, and hope our best proves to be good enough.