fair comment! but delays cost airlines too, so its therefore a vicious circle, they aren't going to pay more for services when they are losing money because of delays. All i was trying to say is that i don't think NCL could cope with much more business or expansion with the way things are so far this summer, i did say they are short of staff etc, but other airports are the same but don't have all these problems?! I fly from other UK airports with my current airline and we don't have as many issues as we do at NCL