airport facilities and ground handlers contribute alot to the delays, the other day my flight was delayed one hour just because about 4 757's were being boarded from the coaching lounge, tihs then gives the airlines bad punctuality reputations, when in actual fact it can't be helped by the airlines themselves, what are we supposed to do? bring our cars onto the terminal and taxi them ourselves?! It is soo annoying, yet there are constant rumours about expansion of business, new airlines, new routes, - personally, i love newcastle airport, and would love to see greater routes etc etc, however i beg do not let any more business come our way until somethingf is done, we need a bigger airport, more gates, better coaching facilities and more staff. Matters are just going to get worse!!