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Old 3rd Jun 2007, 14:30
  #229 (permalink)  
simonwa
 
Join Date: Feb 2004
Location: Newcastle-upon-Tyne
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Jet2 delays

I have to comment on the recent jet2 delays. I've never travelled with them before until this week and I suffered a delay on both legs of my journey. The outbound was on-time, until we got to the gate where they said it would be 30mins late. Then once onboard, we waited a further hour before departure. So 1.5 hours late in total getting to MAH.

Then last night, our return journey was ontime again until 10 mins before boarding, where it changed to 2 hours delay. Then another 30mins. We were nearly 2 hours 45 mins late getting back to NCL. There was absolutely NO information at all from Jet2 - no representatives in the departure lounge at all and no announcements made.

I do hope that they can get these delays sorted as they are going to get a bit of a reputation!

P.S. When we arrived back at NCL at 2am, we parked on a remote stand, and it took Swissport an age to get any stairs over to us. When the aircraft stopped, there was nobody to meet us on the stand!
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