The 10% represent the part of the workforce that I got slated for pointing out a wee while ago.
We all know who they are, "I'm alright Jack" or "you signed the contract sonny, so its your problem not mine"
Most of them, and i do mean most of them are 50+, been in the company 15 years or more, and are fundamentally opposed to doing anything other than looking after No 1.