Well, so far he hasn't mentioned the lack of a/c parking stands for expansion, the continuing lack of support staff for buses/ambulifts (how many years has this been going on now?), the constant breakdown of the baggage belts, the restrictive arrangements at certain gates where pax cannot be embarked and disembarked simultaneously even though the a/c are on separate stands, the part-time security office.
However, on the bright side, at least it isn't Teesside.
