Nice one, hostile. The reverend BBQ has lost the plot completely.
All you need to survive at CX is tolerance.
You have to tolerate the overpaid pompous pr1cks in CX Management and the ever increasing number of self-serving supercilious t0ssers on the flight deck, coupled with arrogant and ignorant locals and sh1t filled air. If you can tolerate that the rest is a piece of p1ss....