Seating and flooring is all very well, but MAN is still suffering from the old problem that the retailers have to pay so much in concession fees to the airport that there's no money left to pay decent enough wages to recruit or retain enough staff for the season. Ditto the handling agents who compete downwards on price, again not leaving enough for wages.
Papering over the cosmetic cracks is all very well, but the financials are fundamentally wrong to deliver any decent sort of customer service. MAPLC still hasn't learnt, it seems.