i was flyin in the sydney one day last year, there were many aircraft in a hold over some VOR i have forgetten what it was called. a Qantas aircraft asked nicely for a landing time sydney.. ATC response was "QANTAS 912 do not speak to me untill i speak to you "
I would have reported the F WIT..... ps not sure on qantas's callsign either
But sounds like those fellas in ATC need a chill pill