Your response may make perfect sense to a controller.
I am a pilot. Why is it so difficult when asking "how long will our delay be" to get a straight, rough answer as to how long our delay will be. Roughly. Ball park.
Well now. You're assuming that you are talking to a controller on CDC. And that they have a clue about the answer to your question.
They are so short of staff at the moment that they are using non-ATCO rated staff on CDC. Never know- it may be the cleaner! Also, you are assuming we have a system and are aware of the delays. There is no system. There is no awareness of total delays. There is no performance measurement. There is no accountability from the top to the bottom. To many it is nothing more a Civil Service job that has been lumped in with everything else from grave diggers to pen pushers to receive staff cut-backs and multiple pay and allowance cuts. Nobody gives a toss anymore. ( except for Bedder, maybe ).
Sad really.
