a general feed back that i seem to be getting from pax, is that they are
at the delays the BE have had over the last few days, however, alot off these delays are actually being caused by crewing issues. Now i dont want to go down this road about the ex BACON crews now operating for BE, but when i hear about a skipper refusing to push back because BACON always gave him a hot breakfast and BE dont it makes the mind boggle!!
Customer service at its best, i think not.