Originally Posted by
powerless
Another reason for the extra delays at holiday times is that some people don't read the notices and only start emptying coins, removing shoes etc. when they reach the end of the queue and are told to do so by staff and that adds to the delays.
Given that the current requirement is for 50% of pax to remove their shoes, and 50% not, as determined and advised to them by the security staff according to some formula, perhaps you could explain by what aspect of clairvoyance pax might be expected to know whether they should remove their shoes or not before they are told to by staff - invariably not until they actually reach the screening point.