UK airports operator BAA said yesterday it is spending an additional £40 million ($78.5 million) to hire 1,400 extra security guards and open 22 new security lanes across its seven airports in order to reduce lines to 5 min. or less "95% of the time." It also said it is planning a "multibillion-pound investment program" that will "add vital new facilities, improve existing terminals and add significantly to the UK's overall airport capacity" by 2012. CEO Stephen Nelson said that "the onus is on the regulatory authorities to deliver the stable regulatory system and sensible financial incentives necessary to deliver these plans." BAA did not elaborate.
From another site.
But it needs to be done asap especially at LGW south terminal.