worth a new thread as its important info:
Read here
http://news.bbc.co.uk/1/hi/business/6501603.stm
I suspect the CAA having leant on BAA has finally forced them to do something about it (and the immigration too I hope). Shame its going to take so long, and truly pathetic this situation has existed for some years.
My arrival into T4 on Monday am, from Plane to Door of airport took over one hour - passport queues were just horrendous and the fasttrack is for non UK only (grrrr)
By the way, 2 long hauls in 4 weeks with BA - excellent service on all 4 legs. Seems the game has been raised - well done. The club revamp cant come soon enough tho.