Interesting to read the account of the incident from Katie who was actually on the flight - and gives a very different description of events from the picture painted by the Press.
Perhaps the reason the police didn't arrest anyone for allegedly trying to force their way onto the F/D is that no-one did!!
Curious (and amusing) that whenever the Press reports an aviation story which is critical of the airlines we protest that it is a melodramatic and exaggerated distortion of what actually occurred - yet many ppruners seem all too ready to believe such stories when the criticism is of pax!
When these stories occur, there is a reluctance to accept even the possibility that the attitude of our check-in staff and/or CC could have been even a contributing factor.
And, when someone in the industry speaks out and tells the truth as he/she sees it, he/she is attacked.
The majority do their jobs well; but, sadly, there is a minority who seem to be ill-suited to a service industry, and give the impression they'd enjoy their work more if it wasn't for the pax - who pay their wages. The public can be tiresome; if that's a strain, find a job which doesn't involve serving them.
Hugmonster: I haven't the time (or inclination) to check my grammar. Have fun!
[ 22 August 2001: Message edited by: Heliport ]