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Old 22nd August 2001 | 11:31
  #38 (permalink)  
AfricanSkies
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From: L200
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Hugmonster

firstly, i donīt spend my life and times on pprune writing prose to suit you, this isnīt an english competition, you stuffed shirt ...as for homophobic, i certainly am. all the more for you, eh?

it is not my argument that all air rage cases are the fault of the airline. if you read my post more carefully, you will see that i said they were to blame for 'most' air rage cases. of course the airlines cannot be held responsible for the insane. however, the cases you read about in the media are the tip of the iceberg! for every one incident where a passenger explodes into violence, there are perhaps fifty passengers who are seething in their seats! just because there is no outburst certainly does not mean there is no rage! this as a result of having been shunted from pillar to post from the moment they arrived at the airport. ...parking problems... heavy bags... standing in long queues...miserable faces of stressed ground staff...booking problems...security checks...finding the way to the gate...more sullen ground staff, usually more stressed out by this stage...waiting at the gate... delays....... by this time most passengers are edgy, if not outright tense...so when the flight is called they all jump up at once to get through the gate..more stress...the passengers arrive on board only to have to fight for overhead locker room, if not seats themselves...to their dismay the pitch has yet again been reduced...to the extent that if they drop their headset onto the floor they are unable to simply reach down and pick it up....not that it would matter, ten to one it was faulty anyway, and from where they have been seated (which was not their originally booked seat) they canīt see the screen without twisting their necks...the baby in the seat behind them is squealing, itīs parents are having a whispered argument...the frosty flight attendant comes past with the trolley taking out any elbows which happen to be an inch over the armrest..and throws everyone a roll with a grunt...later the pax is thirsty, he presses the call button...surprise, surprise, nobody shines up...he manages to catch the eye of a flight attendant and asks for a drink...after sheīs been past three or four times she remembers his request with a tut and brings him a miniscule plastic beaker filled with diluted orange juice which he finishes in one mouthful...i could go on and on...and i do, i know

years ago, before ‘cost-cutting’ was the buzzword on airline employeeīs lips, airlines did not have bare-minimum facilities at airports. they operated aircraft where passengers could sit in relative comfort, instead of packing them in ever tighter whilst fighting off the dvt lawsuits. they treated passengers as customers. today they are just another pax, just another problem. no wonder that sometimes the problems assert themselves....

and donīt take umbrage at the grammar huggy, you got the only capital letter in the whole post...

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