AfricanSkies, with badly thought-out and badly argued posts such as that, especially your homophobic jibes, you SHOULD be ashamed to get out and show your face. (I'll say nothing about the almost illiterate spelling, grammar etc.)
If you (and 126.9 and MaxContinuous) are attempting to argue that all Air Rage incidents are self-inflicted injuries, I think you will have to come up with some evidence to support your allegations, or retract them. Why? Because there is ample evidence to support the contention that, in the large majority of cases, there has been little or no shortcoming on the part of airline staff as far as their attitude is concerned. Because many incidents are the extensions of arguments between two passengers (e.g. over the passenger in front reclining his seat etc. etc.). Look at the statistics. They're there to e read, if you can be bothered.
All cabin crew with whom I have worked (with one exception, who didn't last long) are acutely aware that they are the front line in the airline's relationship with the passengers. If they don't perform as they should, they let EVERYBODY else down. And very few do.
Put yourself in their shoes for a while. They have to endure some of the most boorish passengers treating them (at best) like glorified waitresses, or as servants. They have to find a way tactfully (but firmly) to prevent breaches of safety and security. They have to enforce not only airline rules but the law as well. And sometimes, sure, the smile slips. You think you wouldn't have a sense of humour failure from time to time?
However, if they fail to give one passenger their widest smile and a "certainly, sir" when some drunken lout is insulting and rude, there is no excuse whatsoever for the sort of violence and extreme rage that has been the main feature of too many incidents recently.
If a passenger is dissatisfied with the standard of service, or someone in the employ of an airline has been rude, then they have the right to write and complain - not to wreck the joint, fight with crew and other passengers, kick their way into the flight deck, etc.
And if ANYONE, for any reason whatsoever, endangers either my safety, the safety of any of my crew, my aircraft or others of my passengers, I will demand that they be prosecuted to the fullest extent of the law.