@Hermano Lobo,
Interesting points you contribute.
As far as management courses and applying what's been learned is concerned. That's mainly due to the fact that these courses give peole a lot of information but they fail to demonstrate exactly how to apply this info. Also, we can't
teach anybody anything. People can learn but only if they choose to.
This contact in the English organisation must have been a witty person or a person with a very screwed up mind. I won't take it seriously.
And finally for your comment on this possibly being exclusive for the British Isles. I've been around a bit and I can tell you that it's universal but not exclusively for ATC. But, and that is a big BUT, let's not think that this is the standard. It's always a few rotten apples in the basket that demonstrate this behaviour (which is driven by their attitudes). What always strikes me is that these rotten apples are not simply kicked out. Every organisation can do without them yet they seem to manage to claim their place
