Business Process Re-Engineering
That's what it used to be called when paying Consultants millions to do very little except write damning reports.
Now I've seen a number of these before, but there is one key issue that has determined the failure of most of them.
All reports/recommendations made by such consultants at one point or another make it very clear how poor an Organisation and therefore the Individuals-in-Charge are performing.
Thus, once the Executive Summary is delivered by the Consultants, they are usually thanked and paid, but their recommendations shelved...
It takes a very special brand of person/s in the Executive of any company to stand up and implement the tough decisions proposed. If these are not "pushed" from someone/somewhere who will
not be directly affected, it might not happen at all.
Hope in this case, the tough decisions will be made "outside" the SAA Executive Boardroom.