Avoid
Agree completely with avi8tor. Avoid if possible. As stated previously this outfit was called Pheonix, however the reputation of Pheonix was completely smudged after their aircraft and ground crew were grounded by the GCAA until they got retrained and rewrote thier ops procedures. Hence the name change. (I think they got retrained by Etihad)
Most of the crew are Russian or of eastern Eurpoean descent. Communication can be quite difficult. They seem to like to "keep it in the family" type of thing.
If I was you i would look somewhere else, as you have only heard 1 tragic story, but there are many more to be told.