Oracle
Sorry I didn't intend defending the Oracle implementation at GF. It was rolled out before it was ready and fully tested. It should have been implemented in a more thoughtful manner. Especially Staff Travel - probably the system with the most impact staff morale.
The Oracle system is sound but it was implemented by consultants who did not know what they were doing. I attended a number of meetings where we were told that a fault that we had found was 'Built in functionality'.
Things are improving because we have finally got people who know what they are doing, unfortunately it will take some time.