Thanks Sonique for the comment that JB is getting reports back about our customer service. It is nice to know that it doesn't go unnoticed.
Also to add to your list of service differences from us you forgot to mention the " relax and unwind" service( the hot chocolate/chamomile tea sevice after lunch). When we first started doing this service our icans( trip reports) kept reflecting that we kept running out of hot chocolate. QF Products services in Sydney couldnt figure it out as it didnt happen in LH. When we would ask our LH colleagues about how they did this service the standard reply was - "Oh nobody does that service....We just tip that in the bin! "
Seated and Secured- you are right... slack crew are in all airlines and we have a few here but because we are a small group and know each other well most will lift their game to not be noticed. Also despite the uncertainties at the moment our morale( or engagement) is fairly good and we all know how infectious good and bad morale is on a crew. Most pax dont know the differences between who/what port division is crewing a flight but our wet lease arrangement with QF dictates that the boarding passes have printed on them " operated by Australian Airlines". I am also fairly sure it is referred to in their on line booking, as it is when you book on the staff travel website. Observant pax do notice this and many will ask us inflight what it means and comment on how much they have enjoyed the flight.