We were also told that customers have noticed that on AO operated QF flights -:
* Crew actually do 20 min refreshment runs
* Crew wear jackets for boarding...and even button them up !
* Crew wear nametags !!
* Crew groom themselves to a very high standard, and wear clean, polished, correct uniform footwear
* Crew clean toilets
* Crew Smile
* J class service is operated correctly ( no shortcuts )
* Crew are approachable and helpful before and after flight. I.E - terminal
* Callbells always answered in a timely fashion
Just passing on what was heard, hopefully this gives QF a few good reasons to give us some more flying, rather than send us all to spottheaussieSTAR.