The Windows Media Player is known for a bug in it's encoding...does not appear to happen with all CD players. . .Even CNET reports this <a href="http://www.cnet.com/software/0-3227895-8-6386888-1.html" target="_blank"> here </a> . Download another software and only if this also shows the same problem than consider your new toy as being faulty. . .On the link provided you find links to other acceptable software.