Chris is right.Anyone who believes the confrontation is over is out of touch.
CX stands on the verge of becoming either the best place to work in the aviation business or a tombstone to human folly.
Indeed it is now at what might loosely be called the "Club Buggery" stage (after that well known Australian TV program).
The issues have become clouded by the emotion and lack of trust. It is fast getting to the stage where both sides would rather watch the place burn down than call the fire department.
Like an acrimonious divorce, it may well be too late but there are too many livelihoods at stake to give up without a renewed effort to re-open the channels of communication.
What is needed is two lists of 5 things each party wants.
Get a red pen and cross out the four things on each list that can wait till next week.
We then have one thing each that we want. If that bridge can't be crossed then the company deserves to go down the shanks.
Once we have one thing each, then the list is down to four. The degree of difficulty has been reduced by 20 percent.
As long as one side continues to be portrayed as a bunch of overpaid and pampered gweilos and the other side a bunch of upperclass pompous twits then all deserve to persh on the pyre of stupidity. (With respect to Phillip Chen and the great bunch of local pilots, the first group of whom are ironically, now just coming up for command training).
There is goodwill. It's the trust that's missing.