AS FOR REINVITATION
You Call them up and ask them to reactivate your login on their website and that enables you to book your phase again.
AS FOR THE SOFTWARE.
I have both the Cockpitweb and PilotPrep software. Iv done the Phase 2 before and i can assure you both programs cover the pilotapt at CTC. If you only want one program get the cockpitweb as there are more tests and they all put you in good practice for your phase 2 assessment. The Pilotprep program does however have 3 out of the 5 programs which is in the CTC pilotapt so to have this as well is useful.
But basically if your going to buy one get the Cockpitweb
Tom