I also figured that something was wrong when they never pick up the phone number as posted on AEPS.
Twice someone finally picked up. The first time hanging up on me when I asked if I had reached Region Air and the second time flatly telling me that Region Air did not exist at the number I called. So I had a realative call Singopore Telecom for me and guess what, no listing for Region Air, they must be trying to hide or something.