Heard from a friend who works for them, that last week
the groundcrew teamleader who is responsible for making
sure the correct boarding gates are given to ACSA,gave the
wrong gates and the Durban pax boarded the CT aerie and
vice versa. (ACSA put the gates they were told on the monitors.)
So in the end all the passengers were on the wrong planes
and all pax from both planes had to get off their respective
aircraft to board the other aerie.
Lank confusion