Oh Dear !
Oh dear - seems like there really are a few teething problems? Heard an irate pax on the radio last night in fact - boy were tehy rude about oor old Mango !
QUOTE: News Release just out
South Africa
Mango slips up - again
2006-12-12 10:01
Johannesburg - SAA's no-frills airline, Mango, slipped down the passenger popularity rating on Sunday after flight JE169 from Johannesburg to Cape Town was delayed by three hours.
Jan Bosman of Bellville, a passenger on the flight, said it was supposed to leave at 17:00.
But at that stage there were many passengers waiting to book in, with only three counters open to serve hundreds of Mango flyers.
"Because of these poor arrangements the plane finally departed at 20:00, after losing its place in the queue to take off," he said.
Bosman said the passengers had to wait for two hours on the tarmac, without air conditioning on board their plane.
"The cabin was very humid and after two hours, one of the passengers with low blood-sugar began to hyperventilate.
"Just before take-off, the captain decided not to fly with this weak passenger and that meant we finally took off at 20:00, three hours late."
Bosman said that Mango had made no effort to communicate with the passengers, or keep them updated on the estimated time of departure.
"Nobody had a clue. The air-hostesses were eventually in tears because the people blamed them, but they also didn't know what was going down."
Mango Airline has been under fire twice since it began operating less than a month ago.
The first time was when a flight had to return to Cape Town with a broken window and the second time was when 139 passengers on flight JE 154 from Cape Town to Johannesburg were delayed for more than eight hours.
Beeld