To peuce and others who believe that J* is the way to go had better hope that your baggage will not go astray.
In their ever ending quest to lower costs J* has announced that when a passengers baggage goes astray will be referred to a number in India.
The cost of handling this inquiry in Australia is $1.80 whereas it is only $0.05 in India.
I can just see this after a friend was trying to deal with a tech support issue for his computer with the phone center located in India.
""J* baggage handling can I help you sir" .."Can you tell me your name please"
"Ahh yes my name is papazoglopous ..initial C for Con"
"Sir ...let me repeat your name.... is ...Paper ..what..."
'No Papazoglopou...P...A...P...A...Z
Anyway..you get my drift....Another great step forward for J* but not for the customer