Come on folks... lets face it that the terminal is a joke nowadays in many respects. It is inadequate for the peak periods that we have nowadays and woefully inadequate for any expansion that takes place.
Heard that GSM's first flight was a shambles with check in problems and the security queue going right back to the domestic reclaim with pax from other flights being affected as well. Was told it left a couple of hours late.
The BAA need to remember that it is not a shopping center they run but in fact an airport. Extra security channels (with staff!!) and extra seating capacity in the departure lounge is needed. Sadly there is no room left to expand unless major reconstruction work takes place.
The design of the terminal and the airfield to some extent doesn't allow any significant expansion. The recent work to extend the departure lounge which required stand 4 to be closed was far too little and far too late!