ANSA point noted. it has to start from the top so it is the responsibility of the training captains then the line captains and so on. expansion etc are just excuses we all have one and you know the rest.....dont complain about the world is non english etc boy when you go to france you are the one begging for them to speak in proper english. so who is the biggot.like i said point noted will help in correcting by starting with self first.