PPRuNe Forums - View Single Post - DJ: 4 crew on 737-800 next year?
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Old 26th Oct 2006, 05:25
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737NG_Girl
 
Join Date: Mar 2006
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737opsguy its pretty difficult to give a "time per row" for a pay-as-you-go service, as each passengers order can vary considerably. For eg, pax orders vb & sandwich - takes 5 seconds to get from carts, open VB, hand to pax and all done - total transaction time less than a minute. Pax 2 on the other hand orders hot chocolate, sandwich, cheese & biscuits - total transaction time probably closer to 2 mins by the time the hot choccie is made up etc. Same goes for coffee - because its individual instant sachets, it takes longer to make up. Somtimes you will get 5 rows of pax who order nothing, other times you will get 144 pax ordering $10 worth of food/drink each on a 1 hour sector.

To answer your question regarding achieving breaks, its not happening now!! So I really don't see how it will be possible with 4 crew on the 738.

The problem with the service is that there is not a lot that can be done to change it - so all the hype from management about how we will be "working smarter, not harder" is a bit hard to swallow - and now they are asking for our submissions and suggestions on how to change the service flows, because they have made changes that we did not want or ask for! Why should we have to figure out changes to the service flow when we did not want the reduction of crew in the first place?

I also wonder if anyone has put any thought into the fact that now on the -800 with only 4 crew, if someone goes sick mid-duty in a port thats not a base there is no longer any redundancy there - they cant just cap the flight and go with 4 crew, now the flight will be delayed/cancelled altogether?
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