The one real weak link in the US Army has always been the admin side of the house moves much slower than does the rest of the Army.
Throw in the new age of computerization and one can understand how these things work. Until the computer is told to cease it's programmed functions by a human....it will merrily work its little ol' heart out per the routine.
May I assume JPA is the equal of the US Army centralized pay and personnel system?
You will notice in the last sentence, the illustrious ABC, notes the Army took corrective action in those cases it cited. Mind you the damage had been done!
