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Old 5th Oct 2006, 06:53
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asianfly
 
Join Date: Apr 2005
Location: Shenzhen & Cork
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The inadequacies of the new airport have been getting alot of play in the press and radio in Cork recently. My own experience of using the airport is that working trollies are hard to come by. The followring article was in the Irish Independent today.

Airport denies claims of trolley shortage

JUST 400 trolleys are available for passengers flying to and from Cork Airport, despite the addition of a €160m terminal.

A spokesman for the airport has defended the low numbers available, even though there has been a 12pc increase in passengers numbers this year to three million.

However workers say their "hearts are broken" with passengers complaints about the shortfall.

"We're satisfied that there are sufficient trolleys in place," said marketing director Kevin Cullinane.

"As soon as passengers finish with them we have service personnel to bring them back to the terminal."

Despite the claims that the service is adequate, some passengers were not happy with their experiences at the airport.

Adrian Moloney from Gort, Co Galway, said problems for their party began before they departed for Tenerife but were compounded by confusion and delays on their return.

"I informed the Aer Rianta member of staff at the information desk about the delay in trying to get a trolley and her response was, 'we have had four flights arriving at the same time'," he said.

Edel Kennedy
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