BA Purser ..you are the messiah, clone yourself immediately. From the other side of the curtain (too small for a real door) cabin crew are there for pax saftey and if they dont like it F##K them, yes they pay the bills , but this isn't a bus service, there are limitations based on 80+ years of flying. As HK last week proves , even the best have cvrashes and the worst have more.
So lets get away from the culture of mpre gin & tonic and into the culture of more nomex.
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You pays your money you takes your sheep