How right you are Jaguar. Cabin Crew are employed for their diplomacy, empathy, patience and above all tolerance. There are some crew out there that don,t realise that these hissy fit throwing morons do keep us employed and that biting back will only make the situation worse for both parties. Also the airlines have screwed up by forming alliances with international and domestic carriers and have not changed cabin baggage size and allowance causing not only delays but stress for both pax and crew. Add to that baggage handlers who refuse to come and collect bags that have been refused as cabin baggage at the gate lounge and it makes me wonder why some people even bother flying. I have had my fair share of idiots and have felt like telling them where to stick that bag , but if we are supposedly offering a service that is friendly and seamless maybe we have to sort out some of the staff first.
One thing I've learn't...no matter what you do to help, some people are just a***holes
------------------