Originally Posted by
PAXboy
But FF that would have irritated Two customers who had also paid their money, rather than one?
Solution like this would've been to find a J willing to stay (at BA's cost) an extra night in PEK, plus Warsaw Convention cash, in return for guaranteed uplift the following day and either:
- a swag of BA miles, or
- upgrade to F on the next day's flight.
They would've had a taker (or several, amazing what an upgrade will do... ).
I'm a bit surprised they didn't offer to route via HK onto the BA services from there; would've also given more options within oneworld (QF, CX). That would've been a back-track, but possibly quicker than the eventual via BKK & ZRH.
Just face it; occasionally the yield-management sums get it a bit wrong. The test will be in the service recovery and I hope
mac will be balanced enough to let us know what BA come up with (or don't... )
Threaten to pull your first-class business in favour of The Hairy One and see how fast they move.
