This one is for you Mr MAX AB. " Potty trained". Weak mate, you sound as if you are one of these trainer fatcats from over 10 years service willing to reap the extra money but not prepered to put the work into the job.
You are also seen as the "rule by axe" type where you expect every candidate that walks into the training center to brown nose you. Mate your type are the type that have to be erradicated and replaced with competent experinced proper trainers. Until EK get rid of the dead wood trash trainers...nothing will change!