Bahrainlad,
"Another airline which doesn't overbook in first" ? I know three for sure. SQ/CX/LH
And another point, I authorise the travel requests of 60 senior managers, and can take a decision directly affecting their choice of travel. Be sure about it. I probably sign off on up three quarters of a million pounds of air travel every year, some times more.
Fortunately for the airline, I am not juvenile enough to stick it too them as a result of this incident......but it still does not make their policy right.
While talking about juvenile management, I have to say that quite a lot of the airline management commenting here (you know who you are) could do with a maturity injection