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Old 27th Sep 2006, 10:24
  #152 (permalink)  
WHBM
 
Join Date: Oct 2002
Location: London UK
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Was disappointed to find that Easy's real time Live Flight Arrivals information on their website is so inaccurate.

Flying Inverness to Luton, aware the Luton-based aircraft tends to do a Basle rotation before the Inverness. At 1200 I did a check on their site, Basle trips well over an hour late both ways but northbound Inverness flight, which should have been over 30 minutes into its flight, showing on time, so presumably a different aircraft and already in the air. Contacted office and said I expected to be be in on time for the afternoon.

Got to airport, check-in staff had no information at all on status of northbound flight other than "delayed", likewise nothing for those waiting to meet pax from flight.

Eventually arrived 90 minutes late so cannot have left Luton at all while all the above was going on and flight status was merrily being shown as "on time".

Come on you ops guys, it cannot be that difficult to keep your IT systems abreast of what is going on, can it ?
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