Have you been taking lessons from the CEO of Ryanair ?
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What if I do? If it makes my company's balance sheet looks good, I dont care. ! And this particular one doesnt look like going down in the long term either unlike what Paddy predicts!
Paddy - Airline managers may make unpalatable decisions for the good of the company. You as a cabin crew/others in customer service are employed to make them palatable for the customers! The managers do their job, you do yours!
Passeger Loyalty - May be the word had some meaning earlier - not now!
Airlines can only be run well by managers from within the industry- another long obsolete theory!
Please remember that an airline is not a charity to help you run your business at its expense!