Originally Posted by
IB4138
Quite a few cancellations at Luton today and a couple at Stansted.
The airline is in crisis due to a lack of crews so isn’t it about time that the airline introduced an emergency timetable that they can actually operate then passengers can have confidence that their booked flights will actually operate.
My sister-in-law who books flights for her company has recently abandoned easyjet after two consecutive bookings from Aberdeen to Luton were cancelled. She got a refund for the cancelled flights and the operating return legs but now uses a more reliable airline, as easyjet can’t deliver.
The airline is shooting itself in the foot by driving away repeat business passengers and leisure passengers who only need to be caught out once to hold a grudge against the airline.
How do they get away with selling flights they know they cannot operate?