Article quoted as the visit to the head being "moments before landing" and then the 'opening' of the door "with only 30 minutes remaining in the flight".
Which one is it?
No explanation for the door jam was given.
"It's a very rare occurrence," Stuart said. "To the best of our knowledge, it's the first time we've encountered this problem in-flight."
Perhaps there was a bit of row going on in the pointy end previous to the cap's vacating.....