Please read carefully the previous posts and the thread "Asiana and Korean......" on the main bulletin board.
And believe me: NOBODY is happy with that outfit. Most expats simply do not have alternatives, as their airlines bankrupted.
the moral is the worst possible, the environment is hostil, anti-CRM and, put in a single word, D A N G E R O U S.
It is much more interesting getting peanuts on a decent and fair way...