Thanks from a crew member.
Sorry for treating our boys so badly on flights that you obviously look forward too, to get you back to Blittey.
What can I say, don't take it personally, Excel treat all there passengers that way!!
let me explain how Excel works. They sell seats on aircraft at rock bottom prices making virtually no money at that stage. Then once everyone is on board the hard sell starts, (think captive audience) the cabin crew are pushed by management to sell as much as they can, tempted by the bonus for hitting targets. (I'll let you and all the crew in the country into a little secret, the target is just the classic carrot on a stick, it keeps moving in front of the poor old donkey untill he collapses with exhaustion, the owner (management) then buy another donkey. (fresh innocent 18 year olds who dream of being crew.)
As for the military flights, not much made on the bar, so management aren't interested in you boys. Service, customer care? Try a far eastern airline. Our management is driven by their bonus not the ethics of how we should be treating the lads who put their life on the line in order that they can sit in their Ivory Towers, earning their bonus in a free world.
Does that answer your question.
As for the flights for the Military, not much money made on board, not much