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Old 3rd August 2006 | 08:56
  #94 (permalink)  
Terry K Rumble
 
Joined: Jun 2006
Posts: 67
Likes: 0
From: Scampton, Lincoln
Thank you all,
I have today received another e mail from BA, this time stating that the changes were made 'on recommendations' from the UK Dept of Trade.
A slight change from the being 'forced' upon them eh?
Either way, I have spoken to the Dept of Trade, and they have denied any involvement!
Globes, I am grateful for your input. I do NOT want a refund or to cancel my ticket, indeed, I don't want to argue with BA, but I do feel that if the supplier changes the 'goods', then the customer has the right to cancel or seek a reduction. I am sure you would not accept ordering and paying for a hire vehicle to carry 6 people, and then be provided with one that only carried 4 would you? There is little difference I feel here. Not to mention the fact that BA MUST have known something about this some time ago.
After all, I could have flown the same route, cheaper with another carrier, but I chose BA because of their (then) baggage allowance.
I will await their responce...again!

TKR
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