Originally Posted by 10secondsurvey
Regarding the way the timing of this change has been handled is also interesting. For example, the budget airline Flybe introduced changes to its luggage policy earlier this year, yet it did not set a 'starting date' like BA, instead using infinite wisdom (clearly lacking at top level BA management), Flybe made its announcement that the changes would start for any ticket BOOKED AFTER 1st May.
The difference is critical, people therefore had a choice, as the changes only applied to tickets actually booked after a set date, whereas with BA the changes will apply regardless of how long ago you booked the flight.
BA management should take note, as many of those posting here, booked their tickets before the changes were announced, and they are rightly angry. Top marks to BA for sheer skill in p*ssing off its most frequent flyers.
As others have pointed out, Virgin claim their allowances meet any regulations already, so the line from BA about meeting safety requirements sounds even more like utter b*llocks.
My bolding applies. Over a month on and I'm more angry now than I was when this was first announced. One of the main reasons being BA's blatant bending of the truth in putting the facts to customers.
This from Business Traveller -
So far BA is the only carrier which has opted to bring in such a baggage policy. An airline spokesperson (who wished not to be named) told Business Traveller, "All airlines are looking at reducing costs and now it seems that some carriers are focusing on baggage. But in my opinion BA's idea of a weight concept has taken it to extremes."
Also from Business Traveller -
Travellers using other airlines can breathe a sigh of relief. At this stage spokespeople for Oneworld and rival Star confirm that their members are not looking at following BA. Says a spokesperson for Oneworld, "It's up to each individual carrier to decide its own baggage policy.
Yet we continue to be told BA's policy is to fall in line with others. Yes, I do know the US carriers have the 23kg in Y, but they have much more leeway for premium pax, and excess considerably lower.
BA have also advised me that the reason for the change is "due to concern over
our employees lifting heavy weights" - no mention of any Government body there.
And
10secondsurvey has hit the nail right on the head. Yes, I'm one of those booked before changes announced, but having to put up with it.
The standard response from BA is "you have been warned in sufficient time to adjust your arrangements" - DUH
I'm going for vacation and shopping - how am I supposed to adjust my shopping arrangements when I'm allowed 2 x 32kg outbound and only 2 x 23kg on return - by the time I've tried to condense my outbound luggage into what's allowed on the return I won't be doing any shopping at all!!
